1335

UnclassifiedCooling

What This Code Means

Generator bus frequency is greater than the upper drop-out threshold or less than the lower drop-out threshold for longer than the drop-out time delay; At least one variable (Voltage, Current, kW, kVAR, kVA, Power Factor) is out of range in utility bus and/or generator bus analog measurements; Hardware Failure Warning active; EEPROM Write Failure Warning active; Unsuccessful attempt to save a trim; The Synchronizing System is not in Auto mode

Possible Causes

  • Utility frequency is varying continuously
  • Lower and upper generator bus frequency drop-out settings on the SYNC1320 master synchronizer do not create a sensible bandwidth
  • SYNC1320 master synchronizer is measuring frequency incorrectly
  • Genset control is incorrectly calibrated
  • Meter calibration is incorrect
  • SYNC1320 master synchronizer VT and CT ratios are incorrectly set
  • VT and CT rated values do not match the ones set in the SYNC1320 master synchronizer
  • Built-in CTs do not comply with requirements regarding 5A-secondary and 1A-secondary (incorrect number of turns)
  • CT and VT polarities and connections are incorrect
  • Calibration Checksum Warning (Fault Code 2416) is active
  • EEPROM Write Failure Warning (Fault Code 353) is active
  • Utility Bus AC Metering Failure (Fault Code 1335) is active
  • Generator Bus AC Metering Failure (Fault Code 1335) is active
  • The hardware version is not compatible with the software version
  • The current value in RAM memory (to-be-written value) does not match its post-written value in EEPROM
  • Attempt to save a trim by using either InPower or the LCD display is not successful
  • The SYNC1320 master synchronizer fails to automatically save data on a periodic basis
  • Misoperation of relevant terminal blocks (TB10-6) on the SYNC1320 master synchronizer and related switches
  • Faulty cabling from the switches to the terminal blocks
  • Control switch operation is not OK

Suggested Actions

  1. 1Verify that the genset control is correctly calibrated
  2. 2Verify that the lower and upper generator bus frequency drop-out settings on the SYNC1320 master synchronizer create a sensible bandwidth that makes load-feeding a safe activity (InPower can be used to accomplish this)
  3. 3Make sure the Utility frequency is not varying a lot all of the time to avoid lengthy synchronizing operation
  4. 4Verify that the SYNC1320 master synchronizer is measuring frequency correctly
  5. 5Use InPower to determine if the generator bus or the utility bus is the source of the problem
  6. 6Verify that the meter calibration is correct
  7. 7Verify that the SYNC1320 master synchronizer VT and CT ratios are correctly set
  8. 8Verify that the VT and CT rated values match the ones set in the SYNC1320 master synchronizer
  9. 9Check the number of turns on each of the built-in CTs to verify that they comply with requirements regarding 5A-secondary and 1A-secondary
  10. 10Verify that the CT and VT polarities and connections are correct
  11. 11Identify which of the faults is active by observing the fault displayed on the control panel or observing the lamps on the SYNC1320 control board, or by using InPower
  12. 12Take corrective steps for the active specific faults
  13. 13Cycle power to the SYNC1320 master synchronizer
  14. 14If the problem continues, replace the control board
  15. 15Clear the fault by cycling power to the SYNC1320 master synchronizer
  16. 16Clear the fault by resetting the processor via an InPower initial calibration
  17. 17Verify if working in non-Auto mode is intentional
  18. 18Check relevant terminal blocks (TB10-6) on the SYNC1320 master synchronizer and related switches for misoperation
  19. 19Check cabling from the switches to the terminal blocks
  20. 20Make sure the control switch operation is OK

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