2416

UnclassifiedCooling

What This Code Means

Utility bus voltage is greater than the Utility Overvoltage Drop-Out Threshold and stays there for a time period greater than the Drop-Out Delay; Specific mismatch regarding comparison of some internal data on the microprocessor; Genset Bus Available Event is active; Hardware Failure Warning active; EEPROM Write Failure Warning active; Unsuccessful attempt to save a trim; The Synchronizing System is not in Auto mode

Possible Causes

  • Utility Undervoltage Threshold is not safe for the connected load
  • Utility Overvoltage Threshold is not safe for the connected load
  • Utility Overvoltage Threshold value is too close to the rated voltage
  • Time delay for this fault is set too low
  • AC voltage sensors are not properly calibrated in the SYNC1320 master synchronizer
  • Incorrect VT connections
  • Microprocessor internal data calibration mismatch
  • Control board failure
  • Related faults and events (1328, 1452, 1225, 1224, 1226, 1913) are inactive simultaneously, Genset Stop Command is inactive, and Generator Circuit Breaker is open or closed
  • Calibration Checksum Warning (Fault Code 2416) is active
  • EEPROM Write Failure Warning (Fault Code 353) is active
  • Utility Bus AC Metering Failure (Fault Code 1335) is active
  • Generator Bus AC Metering Failure (Fault Code 1335) is active
  • The hardware version is not compatible with the software version
  • The current value in RAM memory (to-be-written value) does not match its post-written value in EEPROM
  • Attempt to save a trim by using either InPower or the LCD display is not successful
  • The SYNC1320 master synchronizer fails to automatically save data on a periodic basis
  • Misoperation of relevant terminal blocks (TB10-6) on the SYNC1320 master synchronizer and related switches
  • Faulty cabling from the switches to the terminal blocks
  • Control switch operation is not OK

Suggested Actions

  1. 1Make sure the Utility Undervoltage Threshold is safe for the connected load
  2. 2Make sure the Utility Overvoltage Threshold is safe for the connected load
  3. 3Verify that the threshold value is not too close to the rated voltage
  4. 4Make sure that the time delay for this fault is not set too low
  5. 5Make sure that all AC voltage sensors are properly calibrated in the SYNC1320 master synchronizer
  6. 6Use InPower to monitor and make any necessary adjustment
  7. 7Check VT connections, if used
  8. 8Cycle power to the SYNC1320 master synchronizer
  9. 9If the fault persists, use InPower to perform an Initial Calibration
  10. 10If the problem continues, replace the control board
  11. 11No action required (this event is for information purposes only)
  12. 12Identify which of the faults is active by observing the fault displayed on the control panel or observing the lamps on the SYNC1320 control board, or by using InPower
  13. 13Take corrective steps for the active specific faults
  14. 14Clear the fault by cycling power to the SYNC1320 master synchronizer
  15. 15Clear the fault by resetting the processor via an InPower initial calibration
  16. 16Verify if working in non-Auto mode is intentional
  17. 17Check relevant terminal blocks (TB10-6) on the SYNC1320 master synchronizer and related switches for misoperation
  18. 18Check cabling from the switches to the terminal blocks
  19. 19Make sure the control switch operation is OK

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