Generac

CHARGER MISSING AC

UnclassifiedElectrical

What This Code Means

Charger Missing AC displayed on the control panel; No battery voltage indicated by DMM in Steps 3-5; DMM indicated battery voltage in Steps 3-5

Possible Causes

  • •Faulty controller
  • •Faulty wire between PZ10 Pin 2 (Wire 13), PZ10 Pin 4 (Wire 0), and respective connection points.
  • •T1 line voltage is not present at the battery charger

Suggested Actions

  1. 1Check screen for additional information
  2. 2Contact an IASD
  3. 3Contact an IASD (Independent Authorized Service Dealer)
  4. 4If the DMM indicated 120 VAC at TB2 terminal 3 (Wire T1) and TB2 terminal 4 (Wire NEU), proceed to check voltage at the J2 connector.
  5. 5If the DMM indicated less than 120 VAC or 0 VAC at TB2 terminal 3 (Wire T1) and TB2 terminal 4 (Wire NEU), refer to the flow chart (Bad).
  6. 6Repair or replace respective wire as needed.
  7. 7Replace controller.
  8. 8Verify neutral is connected prior to performing this test.

Related Generac Fault Codes

FIRMWARE ERROR-9INSPECT BATTERYCHARGER FAILINSPECT BATTERY ALARMBATTERY PROBLEMLOW BATTERY020476LOW BATTERY ALARM015334LOW FUEL (10%)013534ALOW FUEL (20%)
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