2500
UnclassifiedElectrical
What This Code Means
Generator running underspeed for > 30 seconds when undervoltage alarm set; Single Zero Cross missing; Undervoltage due to faulty excitation winding, or zero cross circuit, or circuit in general; One zero cross missing for greater than 1.5 seconds; Field Current measured value is above threshold; The controller fuse is missing or damaged in such a way that it does not work; Fuse problem must be detected for 1.5 seconds; Command and position feedback not matching or taking too much time to achieve; Governor in open position for greater than one second; Governor in closed position (commanded otherwise) for greater than one second
Possible Causes
- •governor wire loose
- •governor module
- •fuel supply/control system
- •engine intake exhaust or mechanical issues
- •field boost hardware failure
- •overload
- •Missing / Damaged Fuse
- •faulty excitation winding
- •zero cross circuit
- •circuit in general
- •Firmware older than V1.30
Suggested Actions
- 1Test 68
- 2Procedure for Alarm E-Code 1905
- 3Procedure for Alarm E-Code 1916
- 4Remove Load
- 5Procedure for Alarm E-Code 2101
- 6Procedure for Alarm E-Code 2400
- 7Procedure for Alarm E-Code 2500
- 8Procedure for Alarm E-Code 2501
- 9Procedure for Alarm E-Code 2502
ASK RUDY ABOUT THIS FAULT
Get a diagnosis walkthrough for 2500 on your specific Generac unit — cited to the OEM manual, not a forum guess.
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