Hipower Systems

ALARM #37

UnclassifiedGeneral

What This Code Means

Equipment error; Error LEDs are on (red)

Possible Causes

  • •Defective battery BMS
  • •Defective safety contactor
  • •Defective battery
  • •One or more batteries must be updated
  • •One or more batteries need attention
  • •Defective elements

Suggested Actions

  1. 1Check that the communication between the BMS of the batteries and the Cerbo GX is correct
  2. 2Check that the RJ45 connectors connected between the battery modules are in good condition and tightly tightened
  3. 3Check the voltage between the DC bus from the EHR
  4. 4Turn the batteries off and restart the equipment
  5. 5Replace defective modules
  6. 6Refer to the manual to perform a system shutdown (do not turn the batteries off)
  7. 7Check that the RJ45 connectors are in good condition and tightly tightened
  8. 8Check that the batteries are working properly
  9. 9Identify which battery is defective by checking the red error LEDs
  10. 10Call technical support to perform the upgrade
  11. 11Identify the defective elements by checking if the red error LEDs are on

Related Hipower Systems Fault Codes

ARM #38DEVICES OFFALARM #36EMERGENCY SHUTDOWNALARM #35INCORRECT PHASE ROTATIONALARM #34M #53ALARM #33WARNING #1ALARM #32ALARM #26
Browse all Hipower Systems fault codes

ASK RUDY ABOUT THIS FAULT

Get a diagnosis walkthrough for ALARM #37 on your specific Hipower Systems unit — cited to the OEM manual, not a forum guess.

TRY IT FREE