Generac

UNSUPPORTED DEVICE

UnclassifiedGeneral

What This Code Means

Unsupported Device error message during firmware update

Possible Causes

  • •Controller Fault
  • •Corrupted File
  • •Corrupted, invalid, or missing update file on the USB drive
  • •File Not Found
  • •Invalid File
  • •Low quality USB drive
  • •Unsupported Device
  • •Use of a low quality USB drive

Suggested Actions

  1. 1Ensure correct file types are used.
  2. 2Inspect controller for faults.
  3. 3Re-try the update process using a higher quality USB drive
  4. 4Re-try using a higher quality USB drive
  5. 5Verify device compatibility.

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