productJune 15, 2026

Why We Built Rudy

How a generator service team built an AI field assistant — and why every tech can start using it free.

By Nick Haschka

Why We Built Rudy

Every generator technician knows the feeling. You're on site, staring at a unit you haven't seen in six months, and you need a spec number, a torque value, or a wiring diagram right now. The manual is in the truck — maybe. Or it's a 400-page PDF somewhere on your phone, and good luck searching that on a sunny day.

We built Rudy because we lived this problem every day running a generator service company. Our techs are good — really good — but nobody can memorize the specs for every Caterpillar, Cummins, Kohler, and Generac unit we service.

What Rudy Does

Rudy is an AI assistant with a searchable library of over a thousand manufacturer documents — indexed and growing every week. You ask a question in plain English, and Rudy gives you a straight answer with the source citation — down to the page number.

No searching. No scrolling. Just the answer.

Safety First

Rudy automatically flags hazards on every answer. If your question involves lockout/tagout, high voltage, fuel handling, or any safety-critical procedure, Rudy puts the warning in front of you before the procedure — whether you asked about safety or not.

We don't cut corners on safety in the field, and Rudy doesn't either.

Built by Techs, for Techs

Rudy isn't built by a Silicon Valley startup that's never seen a generator. It's built by a generator service company — the same people who are out there doing PMs, troubleshooting fault codes, and commissioning new installs.

That matters, because we know what questions actually come up in the field.

Try It

Rudy is free to start — 25 answers on us, no credit card, and 5 free answers every day after that. Sign up, ask a question, and see for yourself.

Have a question about this?

Ask Rudy — instant answers backed by manufacturer documentation.

Try Rudy Free