Why We Built Rudy
How a generator service company built an AI field assistant — and why we're giving it away to every tech.
By Nick Haschka
Why We Built Rudy
Every generator technician knows the feeling. You're on site, staring at a unit you haven't seen in six months, and you need a spec number, a torque value, or a wiring diagram right now. The manual is in the truck — maybe. Or it's a 400-page PDF somewhere on your phone, and good luck searching that on a sunny day.
We built Rudy because we lived this problem every day at OnPoint Generator Services. Our techs are good — really good — but nobody can memorize the specs for every Caterpillar, Cummins, Kohler, and Generac unit we service.
What Rudy Does
Rudy is an AI assistant trained on thousands of manufacturer documents. You ask a question in plain English, and Rudy gives you a straight answer with the source citation — down to the page number.
No searching. No scrolling. Just the answer.
Safety First
Every answer Rudy gives is checked against safety requirements. If your question involves lockout/tagout, high voltage, fuel handling, or any safety-critical procedure, Rudy leads with the safety warning. Every time.
We don't cut corners on safety in the field, and Rudy doesn't either.
Built by Techs, for Techs
Rudy isn't built by a Silicon Valley startup that's never seen a generator. It's built by a generator service company — the same people who are out there doing PMs, troubleshooting fault codes, and commissioning new installs.
That matters, because we know what questions actually come up in the field.
Try It
Rudy is free to use. Sign up, ask a question, and see for yourself.
Have a question about this?
Ask Rudy — instant answers backed by manufacturer documentation.
Try Rudy Free