productJune 15, 2026

Why We Built Rudy

How a generator service team built an AI field assistant — and why every tech can start using it free.

By Nick Haschka & Dillan Ferguson

Why We Built Rudy

Every generator technician knows the feeling. You're on site, staring at a unit you haven't seen in six months, and you need a spec number, a torque value, or a wiring diagram right now. The manual is in the truck — maybe. Or it's a 400-page PDF somewhere on your phone, and good luck searching that on a sunny day.

We built Rudy because we lived this problem every day running a generator service company. Our techs are good — really good — but nobody can memorize the specs for every Caterpillar, Cummins, Kohler, and Generac unit we service.

What Rudy Does

Rudy is an AI assistant with a searchable library of over a thousand manufacturer documents — indexed and growing every week. You ask a question in plain English, and Rudy gives you a straight answer with the source citation — down to the page number. Tap the citation and the actual manual page opens, right there, so you can check it before you act.

No searching. No scrolling. Just the answer.

Most questions get answered in seconds. But some jobs need more than a quick lookup — a fault code that isn't in the obvious manual, or a problem that spans a few different systems. For those, Rudy can go deeper: a wider search across more documents and cross-references, narrated as it works. And when the job calls for real research — tracking something down across manufacturers, outside sources, the whole picture — Rudy can build you a full report you can download and hand to your supervisor.

Rudy also remembers what you're working on. Ask a follow-up and it keeps the context. Your fleet builds itself from the equipment you ask about, so the next question is already scoped to the right make, model, and vintage.

Safety First

Rudy automatically flags hazards on every answer. If your question involves lockout/tagout, high voltage, fuel handling, or any safety-critical procedure, Rudy puts the warning in front of you before the procedure — whether you asked about safety or not.

We don't cut corners on safety in the field, and Rudy doesn't either.

Built by Techs, for Techs

Rudy isn't built by a Silicon Valley startup that's never seen a generator. It's built by a generator service company — the same people who are out there doing PMs, troubleshooting fault codes, and commissioning new installs.

That matters, because we know what questions actually come up in the field.

Try It

You don't need an account to see Rudy work:

When you're ready, Rudy is free to start — 25 answers on us, no credit card, and 5 free answers every day after that. Sign up, ask a question, and see for yourself.

Have a question about this?

Ask Rudy — instant answers with citations to the manufacturer documentation.

Try Rudy Free